Refund policy

Refunds, honoured the same week.

Right now, pre-launch

There's nothing to refund yet — joining the waitlist doesn't involve any payment. This page describes the promise that will apply once subscriptions go live in March 2027.

The promise

If Medha isn't right for your family, a refund request is processed within the same week you ask — no forced continuity, no retention calls, no fine print designed to slow you down. An unknown brand's refund speed is its reputation, and we intend to earn ours.

No dark patterns: no fake countdown timers pushed you into buying, so none will be used to talk you out of a refund either.

How to request one

Once the app is live, a refund request will be one action from the account page. Until that ships, use the contact details on the privacy page.

Last drafted: 10 July 2026. Not yet reviewed by legal counsel or a CA.